Maintenance Support

Maintenance Support

Keep Your Equipment Operating Properly

Regular maintenance performed by trained professionals is one of the keys to keeping your office running smoothly.

Classic Business Products has a team of experts to perform routine maintenance, clean your machines, replace parts, and provide other support services to extend the life of your machines and drive your business to new heights. We work with small businesses, government agencies, and organizations in:

Maintenance Contracts

A maintenance contract can provide you with the security of keeping your copiers and other devices functioning while also avoiding the high cost of repairs. We offer our customers different levels of maintenance contracts to fit their business needs and operating budgets. These contracts offer benefits ranging from discounted repairs to no-cost repairs, and more. To learn more about our range of maintenance contracts, simply contact us so we can find out your specific needs and find the right plan for your office.

FM Audit

The FM Audit Brochure will help explain why this powerful document management solution is everything you need to assess, analyze, propose, and monitor your managed print services strategy. FMAudit’s managed print services software gives you two-way communication between your accounting and dispatch systems.

@Remote Ricoh Support

@Remote Brochure (Ricoh At Remote) is an Internet-based support program exclusively for digital Ricoh copiers and HP laser printers. This innovation lets local businesses monitor the status of their networked office equipment devices in real-time. With @Remote, your Ricoh devices will automatically alert Classic Business Products personnel when printer repair service is required or supplies (such as printer ink or toner) are needed. This advanced solution means your staff gets the service and printer supplies it needs quickly, reducing downtime and ensuring a more productive operation.

Lexmark Remote Support Solutions

Lexmark Fleet Tracker is a remote support system specifically designed to monitor mid to large fleets of Lexmark printers and copiers (groups of five machines or larger). This system also works with any brand of products/equipment (not just Lexmark) and sends alerts to Classic Business Products personnel when problems occur or repairs are needed.

Lexmark Fleet Tracker Brochure

Lexmark Customer Support is available to Classic Business Products customers in southern Louisiana. This means your business can email Support directly from the Lexmark printers and copiers when supplies are needed or repairs are required. This automated system gives you expedited service times, reducing workflow interruption, and eliminating your need to dedicate office space for supplies storage.

Read more about Lexmark Customer Support

Contact Us For More Information