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Document Management in the Age of the Cloud

Posted by Tech Support on May 23, 2019

The management of documents has changed a lot in the past two decades. Today, it's easier than ever to have documents stored securely while still being easy to retrieve and to collaborate. Here's how modern document management works with the cloud.

Data Safety

In today's document management, all documents to be kept are digitized for storage in the cloud. This means that each one has either been created in the computer system and kept there or it is scanned in once it's been created and used in its digital form. Data is one of the valuable assets of a business, and it's increasingly important to keep it safe. A data breach is less likely if there are no paper documents to lose or steal. With all of them kept safely in digital form, there is more security for them and less liability potential on your part.

Reasons Your Company Should be Using Managed Network Services

Posted by Tech Support on May 15, 2019

The many items today that contain internet connectivity seems to be growing as more and more items join the internet of things. Keeping that connectivity organized and safe often requires using managed network services.

Networks Get More Complicated

A decade ago, most of the internet-connected items in an office would be the connected business computers. Today, mobile devices, including phones, tablets, laptops, and even watches, are all tapping into that computer network. This can make it harder to keep every device safe and to ensure that none of them invites in a virus that could infect the entire network. Using managed network services is one way to monitor just what is going on with your network and to have better control over it as a whole.

Important Copier and Printer Maintenance Tips

Posted by Tech Support on May 10, 2019

The copier is an important business machine that few businesses today could do without. However, keeping them running means paying attention to the care they need and giving them regular maintenance.

How Mobile Printing Will Revolutionize Your Office

Posted by Tech Support on April 25, 2019

With all the concerns and focuses that business professionals have, many of them don't think much about printing devices yet alone mobile printing. They may think that just as long as they have a good quality printer with at least a decent warranty that this is all that matters. Many business owners or other business professionals may think that mobile printing would be just a frivolous business expense. However, this thought couldn't be further from the truth. There are tons of benefits to having mobile printing and are as follows:

Improving Customer Service with a Document Management Solution

Posted by Tech Support on April 17, 2019

Digital document management might seem like an unnecessary luxury that your office doesn't need, however, there are many reasons to give this service a try. With document management services in place, many of the tasks that you find yourself wasting time on can be streamlined and automated. This allows you more time to work on more important tasks and helps each user in the office work without interruption and be as productive and possible.

How Does Document Management Help Improve Customer Service?

Since documents can be an important part of any business transaction or new project, changing from paper hard copies to digital documents can make it easier to serve customers or provide key information. There are a few ways that digital document management can help you respond to customers faster and with better accuracy, including:

Increasing Data Security with Multi-Factor Authentication

Posted by on April 11, 2019

With cybercriminal activity aggressively land like never before, it will behoove any business and consumer to have even more security. This is where multi-factor authentication comes into play. Multi-factor authentication (MFA) is a security system requiring several login criteria before access is granted to a system.

MFP Hard Drives and Security

Posted by on April 5, 2019

A multifunction printer is a complicated piece of equipment that actually contains much more sensitive information than you may initially realize. As your employees or colleagues use the printer, the amount of information on the internal hard drive can pile up. Without proper protection, this data can easily be stolen and used by thieves. Read on to learn more about how an MFP hard drive works and how you should maintain it.

Is Your Office Digital and Mobile Ready?

Posted by on March 27, 2019

Today's workforce operates on-the-go, which is good. They are available, and "on" much more than is even expected sometimes. While you want to respect work/life boundaries, it's also important to meet employees where they are - and with the upcoming workforce, that means they are online and on the go. Digital and mobile office solutions will make your business a more competitive employer, which will attract innovative, exceptional talent that can give your organization the business boost you need.

Solutions for Today's Workforce

While your business growth takes top priority, you can't be a disrupter or an innovator without the best talent. This means creating an office where people CAN do their best work. Once it's more convenient to integrate a variety of workstyles into the mission of your business, you'll see improvements in productivity, innovation, and collaboration. Let's get going!

Get Back to Business Management

Posted by on March 20, 2019

Creating a plan to overhaul and update your operating systems from hard copy to digital is not only intimidating, but it requires time and energy that may be better used focusing on your core business plan.

Often, especially in small businesses, the starting out plan is kind of haphazard - some documents are hard copy, some are electronic, and they are stored in both places (which can also end up being neither place). As your business grows, this "system" gets more complicated with more documents, larger accounts, and more complex client interactions.

3 Steps to a Network Backup Plan

Posted by on March 14, 2019

Your network is the base of your business - everything is rooted in the data, information, and storage you have in your network. That means that you have access from anywhere, you can be efficient in identifying historical data, and your cloud storage is organized, accessible, and makes sense.

However, does your network have a sufficient backup solution? Sometimes we think there is a solution (we have our archives backed up on a drive somewhere), but it's not comprehensive enough to cover an actual loss event. Time to revisit your plan.